Customer Service

Location:

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Kays Wholesale's 10,000 sq. ft warehouse is located at 21 MacAleer Drive, Charlottetown, PEI. MacAleer Drive is a cross road between the Mount Edward Road and the Brackley Pt Rd (Airport Rd). We are located closer to the top near Brackley Pt Rd. We welcome visitors on a cash & carry basis and/or order pick-ups.

Suggestions:

We are a growing and progressive company that believes customer feedback is imperative to growth and success. We are interested in ways we can service you better. We welcome your feedback, suggestions and any questions, you may have.

Our Team:

Kays Wholesale has an excellent team of professionals that know each of our customers, have knowledge of the businesses our customers operate and the product they buy or may need to be successful! We often receive comments on the excellent service we provide our customers... and we are known to have a little bit of fun with them too!

Kim Green - Owner/Operator/General Manager. Kim is involved in the business hands-on. She operates in many aspects of the business from sales to key accounts, purchasing, marketing, and supplier and customer relations. She can often be found un-loading a pallet of product as well. She understands that owning a business takes hard work, determination, and long hours.
kim@kayswholesale.ca
(902)626-9139
(902)566-3232 Ext 222

Nick Doran – Purchasing. Nick has enjoyed many years of service in various capacities with ADL Ltd. He brings to our team a strong knowledge of purchasing especially in the food service and packaging segments. His knowledge of product and suppliers is exemplified in his ability to negotiate the best pricing for our customers. Nick is a true professional.
ndoran@kayswholesale.ca
(902)566-3232 Ext 224

Michelle Joseph – Order Desk & Purchasing. Michelle is our out front woman. All the customers know her and she knows their business and the products they buy – sometimes even better than they do! Always has a smile, a bit of tease .. and she loves her LEAFS! Whenever anyone has a question, they go to Michelle!
info@kayswholesale.ca
(902)566-3232 Ext 221

Michelle Parson – Order Desk. Michelle P is our other "Michelle" and also shares the order desk with Michelle J. – just to confuse everyone! Michelle joined our team in March 2011 and seems like she has been with us since the beginning. Customers love her pleasant disposition and she always is the first to greet everyone that comes inside. She understands our philosophy that knowing our customers and having relationships with them is what sets us apart from our BIG competitors.
mparsons@kayswholesale.ca
(902)566-3232 Ext 228

Tracey Ford – Inventory Control – Tracey joined us in May 2011. Her job is to keep inventory in check. She manages all inventory coming into the warehouse and monitors inventory turns, expiration dates, etc. She has an excellent grasp of our inventory goals and is an excellent team leader.
tracey@kayswholesale.ca
(902)566-3232 Ext 226

Roseene Weatherbie – Accounts Payable/Receivable and Island Chemical Administration – Roseene is the lady that gets the bills paid and chases our accounts receivables. Not always an easy job... Roseene is also the administrator for Kays Wholesale's sister company - Island Chemicals.
customerservice@islandchemical.com
(902)566-3232 Ext 223

Wayne McGuigan – Sales Manager – Wayne needs no introduction. Celebrating his 40th year in 2012 in wholesale sales, he knows his clients well and they have great respect for him. One of the best sales persons in the field, Wayne has grown his client base and our business with hard work, integrity, and "the customer comes first attitude". We are fortunate to have Wayne with Kays Wholesale.
wayne@kayswholesale.ca
(902)628-7294

Mark – Order Fulfillment – Always kind, considerate, and patient, Mark never loses his cool despite being pulled in many directions. Mark manages theorder fulfillment. He and the team ensure that your orders go out on time and are accurate. He has an eye for detail and has the highest accuracy for order fulfillment in the company. With all this being said, he will always lend a hand to help customers and many customers have commented on how helpful and friendly he is with them.
(902)566-3232

Chad Dawson – Warehouse – Chad is no stranger to hard work. We liken him to a traffic control cop in that he manages all incoming and outgoing shipments from the warehouse and quickly and efficiently clears the floor for the next shipment. Always willing to lend a hand wherever it is needed.
(902)566-3232

Gerry Adams – Warehouse & Sales – Gerry brings the team together with his easy going manner and "lets get'er done" attitude. Gerry brings with him years of experience in wholesale sales, and product knowledge. We are happy to have Gerry with our team.
gadams@kayswholesale.ca
(902)566-3232

John Pound – Delivery Driver – John is a retired postal carrier, and therefore knows the delivery business first-hand. He loves people and enjoys the relationships he establishes on his route. He takes the time to know his delivery customers, their patterns, and products - always ensuring your orders are on time and complete.
(902)566-3232

David Lund - Warehouse - David has many yeas in the wholesale business at every level. He helps wherever there is a need. He has an excellent knowledge of our business and product.
(902)566-3232